Infight Sales Group


Inflight Sales Group is the pioneer of airline concession operations, management and marketing, with 20 years of airline duty free concession management experience.

Inflight Sales Group's predecessor was formed by Jean-Marcel Rouff in 1982 to supply amenity kits and has exclusive distributor of duty free products from the leading suppliers to airlines in Asia and North and South America.

From there, the company expanded into the duty free concession business, adding Pan American World Airlines as its first customer in 1986. At the time, ISG was the only airline duty free concessionaire in the world.

ISG grew quickly from 1986, from one concession at Pan American to over 35 airlines concessions on six continents by 1994 and was eventually sold to DFI, who in turn sold the unit as part of their sale to BAA. In 2000, BAA chose to exit the inflight business and Mr Rouff took that opportunity to reenter the market as ISG.
Today ISG remains the leading concessionaire in the airline duty free business, with a strong customer base in Asia, Europe and the Americas. ISG team is fully dedicated to its customers and offer its experience, skills and performance to better serve its partners.
13 Mar, 12 Cathay Pacific inflight brochure captures publishing award (192k / pdf)
14 Dec, 11 ISG Hong Kong names Vimal Rai as Executive Director (205k / pdf)
7 Dec, 11 ISG and Colette team up for major ANA inflight initiative (194k / pdf)
5 Aug, 11 ISG expand new business with Philippine Airlines (154k / pdf)
28 Sep, 10 ISG renews key North African airline concessions (48k / pdf)
18 May, 10 ISG & Guestlogix teams up (20k / pdf)
15 May, 10 ISG CX Inflight Innovator (1231k / pdf)
9 Apr, 10 Strong Start in 2010 (23k / pdf)
11 Sep, 09 ISG' MD Interview. DFNI (336k / pdf)
6 Aug, 09 ISG sales down but key categories grow (47k / pdf)
1 May, 09 AirlineRetailNews ISG HK (660k / pdf)
18 Jan, 09 Dragon Air ISPY Year (856k / pdf)
17 May, 08 DFNI ISG puts focus on Luxury Fragrances (179k / pdf)
7 May, 08 Inflight Sales Group Secures Bangkok Airways Concession DFNI (60k / pdf)
7 May, 08 Bangkok Airways New ISG contract and Beyond Duty Free.Moodie report (152k / pdf)
24 Apr, 08 ISG DFNI Awards 2008 (283k / pdf)
23 Apr, 08 Beyond Duty Free Cathay Pacific (228k / pdf)
29 Mar, 08 Cathay Forum (452k / pdf)
5 Mar, 08 Northwest Airlines ISPY awards 2008 (416k / pdf)
19 Dec, 07 New ISG Logo (153k / pdf)
5 Oct, 07 ISG Smile Train Hong Kong (210k / pdf)
1 Jun, 07 JMRouffInterview (1570k / pdf)
20 May, 07 DFNI press Article on ISG (2180k / pdf)
6 May, 07 Draqonair contract press release (263k / pdf)